Frequently
What are your motel room prices?
Room rates at Flamingo Motel vary depending on availability, the number of guests, and the time of year.
To view current pricing for our motel accommodations, simply click the "Book Now" button on any individual motel unit page. This will show you the most accurate rates based on your specific travel dates and requirements.
View Accommodation Types
Studio Motels
Queen Studio Motels
One Bedroom Motels
Two Bedroom Motels
Family Two-Bedroom Motels
Booking directly through our website ensures you receive the best available booking prices online.
Where are you located?
We are located at:
355 Devon Street West,
New Plymouth
Taranaki, New Zealand
4310
From the property, it's approximately a 20-minute walk or 4-minute bike ride the city centre.
What is your cancellation policy?
This policy applies to cancellation of an entire booking or any part of a booking:
If your booking was made through an online travel agent or OTA (e.g. Booking.com, Expedia, Wotif, Hotels.com), the cancellation policy of the OTA applies.
If you booked directly with us, whether by phone, email, or through our website, you can cancel free of charge up to 48 hours before your arrival. Cancellations made within 48 hours of arrival will be charged the equivalent of one night’s stay.
If you have booked a non-refundable rate, a 100% cancellation fee applies at any time.
For further details see our booking terms & conditions.
How do I make changes to my booking?
To make a change to your booking, please contact our friendly staff on 06 758 8149 or email [email protected], and they will be able to help you.
What are you reception hours?
Our reception is open 7 days a week, 364 days a year (closed Christmas Day). Reception is open 2pm - 6pm every day.
What time can I check in?
What time is check out?
Check out is 10am at Flamingo Motel.
Late check-outs are subject to availability and can only be confirmed on arrival.
Do you take group bookings?
Our team is experienced in group bookings and will work with you to find the best accommodation options for your group when staying in New Plymouth.
Call us or if you send an email to [email protected] outlining the details of your group, including dates, numbers and any special requirements, our team will aim to be back to you within 24 hours with a quote.
Can I book now and pay on arrival?
We require full prepayment for all online bookings. However, for direct bookings we can work with you for alternatives.
Please contact us to discuss by phone on 06 758 8149 or email [email protected]. We accept Visa, Mastercard, Eftpos, and cash.
Can I get a discount on my stay?
The best way to get a deal is by booking direct, so check out our website regularly to find promotional deals and best prices.
Do you allow pets?
Flamingo Motel is a pet friendly motel that allows pets and select rooms.
Please check out our Pet Policy for further details.
What facilities do you have on-site?
We have:
- Solar-heated outdoor pool
- Indoor hot indoor pool
- Games room
- Playground (swing & slide for the kids)
- Basketball hoop
- Guest laundries
- 2x Gas BBQs & outdoor dining area
- EV charging station
Can I request a specific room?
We'll do our best to match your preferences, but we can't guarantee a specific room as allocation depends on availability. If you have a room you'd prefer, just let our friendly team know and we'll sort something that suits your needs.
Is there parking available at my room?
Every room has a parking space for one vehicle at no extra charge. If you have a particularly large vehicle, trailer, or multiple vehicles, it helps to let us know in advance.
You can call us on 06 758 8149 or flick us an email at [email protected] with some details about your requirements and our friendly reception team will get back to you with some options.